Using Data Collection Technology to Improve Healthcare
Healthcare faces a challenge that is unheard of in other industries.
There’s no single origin or ending point, there’s no streamlined process from manufacturing to customer delivery. Because of the complexity involved in the healthcare system as a whole, hundreds of entities - from product development and physician services to patient care – must maintain smooth and efficient processes.
Organizations operating under the healthcare umbrella face challenges that are unique, from ensuring superior patient care and satisfaction to improving financial performance by delivering value. However, just because something seems to be “working,” doesn’t mean it cannot be improved upon.
Data collection might not seem like something that could play a significant role in healthcare improvement, but, it is.
The Data Fragmentation Problem
Because of the various needs of the organizations involved in healthcare, data collection looks different depending on who is collecting it. For instance, the data a medical clinic must collect looks different from the data collected by a drug manufacturer that’s running clinical trials.
This means that a diverse set of data collection systems are in use at all times. Data that’s collected could include surveys, enrollment data, medical records, billing information and more. That information is passed on to multiple entities – hospitals, primary care physicians, insurance agencies, and others.
Because no standard for data collection exists, the data that’s collected may have multiple points of overlap, or areas that are too fragmented to make sense of, or to analyzed for process improvement. It serves its immediate purpose, but then, it drops off. There’s a noticeable lack of congruent flow.
Compliance vs. Improvement
The second setback associated with traditional data collection relates directly to its purpose, to why it’s being collected in the first place.
Certain information that’s collected is critical for patient care – allergies, histories, and so on – is an absolute necessity to provide the highest standard of care. But, other data that is collected is strictly for compliance, to collect what must be collected to maintain a license and to comply with regulations. It’s not collected with the end goal of process improvement, which means that improvement is less likely to take place; it’s a simple equation.
A Lack of Flexibility
There are data collection platforms designed specifically for the healthcare industry. The setback, however, is that there’s a noticeable lack of flexibility. Healthcare is not a one-size-fits-all industry. Each specialty requires a little something different for success.
When a rigid system is used, the issues are magnified, the fragmentation increases and the room for improvement decreases. Data collection for organizations involved in healthcare must be flexible and customizable. Period.
But, Improvement is Possible
By understanding data collection in the healthcare industry, and the issues associated with fragmentation within the process and the purpose behind it, change is possible.
That’s what Zerion is all about. We believe that data is more than a set of parameters that has to be collected to function at a basic level. We believe that when the right data is collected in the right way, and when that data is transformed into meaningful data, powerful things can happen.
Our cloud-based data collection app, iFormBuilder, is designed to provide data-driven insights that flow naturally, that cut out manual labor hours and that create solutions that improve systems…that could improve the healthcare industry as a whole.
Customized reports and analytics based on this data can show potential holes in the system that could otherwise be overlooked. They show trends that might lead to trouble before that trouble takes place, leading to a proactive system that would otherwise be impossible – all because the proper data collection parameters are in place.
Data collection can be secure, it can be simple and, most importantly, it can lead to improvement, it just starts with the right platform.
Whether you’re searching for a mobile form builder for doctors’ offices, for hospitals or even for drug manufacturers, you’ve landed in the right place. Request a demo today to learn how iFormBuilder could be the catalyst for change that you’ve been waiting for.